Account and Warranty

Account & Warranty FAQ

Do I still get a warranty if I register after 60 days of purchase? + -

All Blueair purifiers come with a one (1) year Limited Warranty. To extend the Limited Warranty from one (1) year to two (2) or more years (depending on your model, check the product pages of your purifier for additional warranty specifics), complete the Product Registration form in the 'My Units' section of your customer account, within (60) days of purchase or register through the Blueair mobile app. If this is not completed within 60 days of purchase, Blueair may deny your warranty claim.

How do I extend my warranty on my purifier? + -

Your purifier has a limited warranty of up to one year from the date of purchase. To extend the warranty to two years or more (depending on your model, check the product pages of your purifier for additional warranty specifics), you would have needed to complete the Product Registration form in the 'Devices and warranty" section of your customer account, within (60) days of purchase or register through the Blueair Friend mobile app. If this is not completed within 60 days of purchase, Blueair may deny your warranty claim for the second year of coverage.

Does Blueair offer automated smart subscriptions? + -

Please cancel my smart subscription. + -

Follow these steps to cancel your filter subscription from within your account or call our customer support team.

Log into your Blueair account at Blueair.com and click on Filter Subscriptions on the left.

Find the Smart Ship Subscription that you'd like to cancel in the list of Filter Subscriptions and click on Edit My Plan.

Scroll down until you see Cancel Subscription and click on it.

You'll be shown a form where you can select the reason for canceling your subscription.

Click on Submit and your Smart Ship Subscription will be canceled and will be removed from your Filter Subscriptions list.

If you need any additional assistance, please feel free to contact our support team via the following link. https://www.blueair.com/us/contact-us-page.html

I never asked for this smart subscription to be setup. + -

We’re sorry about that, please follow the steps to cancel your filter subscription within your account.