Warranty

Obtaining warranty service

In the event of a malfunction or failure of your Blueair air purifier, please contact your local dealer or Blueair directly for further assistance. You can reach our Customer Experience Department here. In the event of a malfunction or failure of your Blueair device, please contact your local dealer or Blueair directly for further assistance. The warranty exchange process will follow the below steps:

Step 1. Contact Blueair customer experience department here regarding the device experiencing technical failure and we will provide troubleshooting assistance.

Step 2. If troubleshooting assistance does not resolve the issue, a customer experience agent will confirm the device’s warranty eligibility (proof of purchase is required if purchased from a 3rd party).

Step 3. If your device is within the warranty period, a warranty exchange device will be shipped, and a return shipping label will be provided to return the defective device to a Blueair warehouse.

Your Limited Warranty remains in effect only if your Blueair air purifier:

• Is operated in accordance with the instructions provided.
• The air purifier’s filter has been replaced within Blueair’s recommended time frame for the specific unit of ownership (proof of purchase required)
• Is connected to a proper power supply (see voltage label on machine).
• Shows no evidence of tampering, mishandling, neglect, accidental damage, modification, abuse, or misuse.
• Your Limited Warranty registration has been completed.
• Has not left the continental US or Canada. Once a unit has left the country, the Limited Warranty is void.
• Limited Warranty is non-transferable and only applies to the original owner.
• Warranties are not available from third-party resellers.

Blueair air purifiers (excluding Blue Pure)

Blueair warrants that your Blueair air purifier will be free from defects in material or workmanship for one (1) year from the date of purchase provided that you have replaced the filter(s) according to the manufacturer recommended filter replacement schedule listed in the Blueair User Manual. Within one (1) year from the date of purchase (with valid proof of purchase), if a defect exists, Blueair will exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product at no charge and will cover any shipping charges. If defect exists in a unit registered for extended Limited Warranty within five (5) years from the date of purchase (with valid proof of purchase), Blueair will exchange the product with a refurbished product that is functionally equivalent to the original product at no charge and will cover any shipping charges. The Limited Warranty covers normal use only and does not cover replacement filters. Blueair Limited Warranty is non-transferable.

To extend the Limited Warranty from one year to up to five (5) years depending on Product Family, simply complete the Product Registration form in the 'My Units' section of your customer account, within (60) days of purchase or register through the Blueair mobile app. Extended Limited Warranty time periods by product family can be found in the Limited Warranty Coverage Overview.

Blue Pure and Blue Pure Auto air purifiers

Blueair warrants that your Blue Pure and Blue Pure Auto air purifier will be free from defects in material or workmanship for one (1) year from the date of purchase provided that you have replaced the filter(s) according to the manufacturer recommended filter replacement schedule listed in the Blue Pure/Blue Pure Auto User Manual. Within one (1) year from the date of purchase (with valid proof of purchase), if a defect exists, Blueair will exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product at no charge and will cover any shipping charges. If defect exists in a Blue product registered for extended Limited Warranty within two (2) years from the date of purchase (with valid proof of purchase), Blueair will exchange the product with a refurbished product that is functionally equivalent to the original product at no charge and will cover any shipping charges. The Limited Warranty covers normal use only and does not cover replacement filters. Blueair Limited Warranty is non-transferable.

To extend the Limited Warranty from one (1) year to two (2) years, simply complete the Product Registration form in the 'My Units' section of your customer account, within (60) days of purchase or register through the Blueair app.

Blue Pure Max air purifiers

Blueair warrants that your Blue Pure Max air purifier will be free from defects in material or workmanship for one (1) year from the date of purchase provided that you have replaced the filter(s) according to the manufacturer recommended filter replacement schedule listed in the Blue Pure Max User Manual. Within one (one) years from the date of purchase (with valid proof of purchase), if a defect exists, Blueair will exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product at no charge and will cover any shipping charges.

If defect exists in a Blue Pure Max product registered for extended Limited Warranty within three (3) years from the date of purchase (with valid proof of purchase), Blueair will exchange the product with a refurbished product that is functionally equivalent to the original product at no charge and will cover any shipping charges. The Limited Warranty covers normal use only and does not cover replacement filters. Blueair Limited Warranty is non-transferable.

To extend the Limited Warranty from two (1) years to three (3) years, simply complete the Product Registration form in the 'My Units' section of your customer account, within (60) days of purchase or register through the Blueair app.

Blueair refurbished air purifiers

Not eligible for site wide promotional discounts

ALL SALES ARE FINAL

Blueair warrants that your Blueair refurbished air purifier will be free from major defects in material or workmanship for one (1) year from the date of purchase provided that you have replaced the filter(s) according to the manufacturer recommended filter replacement schedule listed in the Blueair User Manual. With proof of purchase within one (1) year from the date of purchase, if a defect exists, Blueair will exchange the product with a product which has been manufactured from serviceable used parts and is at least functionally equivalent to the original refurbished product at no charge and will cover any shipping charges. If defect exists in a refurbished unit registered for extended Limited Warranty within five (5) years from the date of purchase (with valid proof of purchase), Blueair will exchange the product with a refurbished product that is functionally equivalent to the original product at no charge and will cover any shipping charges. The Limited Warranty covers normal use only and does not cover replacement filters. Blueair Limited Warranty is non-transferable.

To extend the Limited Warranty from one (1) year to up to five (5) years depending on the product family, simply complete the Product Registration form in the 'My Units' section of your customer account, within (60) days of purchase or register through the Blueair app. Extended Limited Warranty time periods by product family can be found in the Limited Warranty Coverage Overview. 

Blueair filters

Blueair warrants that your Blueair filters will be free from defects in material or workmanship for (30) days from the date of purchase provided that you have used the filters according to the manufacturer recommended filter replacement schedule listed in the Blueair User Manual. Within the first (30) days Blueair will replace a defective filter at no charge to you and cover any shipping charges. The Limited Warranty covers normal use only. Blueair Limited Warranty is non-transferable.

Limitation or liability and remedies

This Limited Warranty is provided by Blueair Inc. BLUEAIR DISCLAIMS ANY EXPRESS LIMITED WARRANTY NOT PROVIDED HEREIN AND ANY IMPLIED LIMITED WARRANTY, GUARANTEE OR REPRESENTATIONS AS TO THE SUITABILITY FOR ANY PARTICULAR PURPOSE, PERFORMANCE, QUALITY AND ABSENCE OF HIDDEN DEFECTS, AND ANY REMEDY FOR BREACH OF CONTRACT, WHICH BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION, OPERATION OF LAW, CUSTOM OF TRADE OR COURSE OF DEALING, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS PROVIDED IN THIS AGREEMENT, BLUEAIR FURTHER DISCLAIMS ANY RESPONSIBILITY FOR LOSSES, EXPENSES, INCONVENIENCES, SPECIAL, INDIRECT, SECONDARY OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THE PRODUCTS. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from Sate to State. Limited Warranty provisions may vary from country to country. For details, please refer to the detailed Limited Warranty conditions provided by the Blueair distributor in your country of purchase.